Most frequent questions and answers

FAQ

Barchoppers, an online shop and community, dedicated to fun and easy to use equipment for your home kitchen & bar. Look for your favorite delicious recipes to cook for your loved ones or your favorite cocktail recipes to get a little tipsy through all this madness! Barchoppers will provide the accessories needed to get you on your way. Start Chopping Away! We are dedicated to providing our consumers with premium quality kitchen & bar accessories plus home goods at affordable prices with an emphasis on customer service. Our goal and purpose is to serve our customers with what they want and need. Please visit our About Us page for further information.

If you need to get in touch with us, then please visit our contact us page to view several contact options that you may choose from. We are here to make sure that you have a comfortable and exciting shopping experience with us, so we make sure that we make ourselves available to you whenever you have a question for us on any issue. 

Here at Barchoppers, we think of our customers as family. We want to create a community where you can make suggestions to improve your shopping experience. We make ourselves available to you through many different platforms, so that you can reach us at anytime. Our goal is to engage with you to find out what you like. NOT only that, but we create informative blogs to better inform you on what products to purchase to improve your home kitchen and bar space. We also inform you of other home improvement/home goods that may improve your quality of life or increase the value of your home. 

Our site supports Visa, Mastercard, American Express, Debit Card payments supported by Visa & Mastercard, Paypal, Stripe supported payments. If you are experiencing payment issues, then please contact us

Customer satisfaction is our top priority, so please contact us right away if there is an issue with your product or products.Please refer to our return’s policy page for more information regarding returns and refunds. 

***Important Notice: Please, Please, Please make sure that you read over all of the product descriptions and information to get an accurate account of the product’s functionality and its purpose. We provide many pictures for our customers, so look over the pictures to have a clear understanding of what the products may look like and what its use may be for. This way you can receive products that you want. We CANNOT offer free returns for purchases because you no longer want the item(s), you don’t like the item(s) that you received even though it is exactly what is depicted in the descriptions and pictures, or you just simply want a refund without there being any manufacturer’s defect with the product(s). In this case, the return shipping fee along with a 15% restocking fee will be deducted from your total refund amount. Please understand that we have this policy in order for us to continually offer you exceptional products with top notch customer service.*** (If you need more information or pictures about a particular product(s) before you place an order, then you are more than welcome to contact us.) We want to be fully transparent in all of our dealings with our customers, so if for any reason you do not understand this policy, then you are more than welcome to contact us for further clarification. 

Our customer’s payment information is handled by the industry’s most trusted and leading payment processing companies, like Stripe Inc. and PayPal. Besides your payment for your products on our site, we would never give your payment information to a third party. We also ensure that our customer’s private information is encrypted and secured with the latest SSL security measures. We also utilize several other security measures and monitor our security systems daily to ensure the protection of our valued customer’s information.

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Contact us regarding any questions or concerns you may have. If you have any suggestions or just want to drop us a line, then you are more than welcome to. We would love to hear from you!

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